Remember this post from last November? Well I'm ashamed to say that I still have not gotten an eye appointment and as much as I try to talk myself into it my eyes are NOT getting any better.
Thursday, I decided that I really needed to get myself down for an appointment. I dailed the same number as before and here is how the conversation went.
Her: Optometry Clinic can I help you? (In a whisper)
Me: Hello, I'd like to see if I can make an appointment for sometime this month.
Her: For what?
Silence.
Me: Ummm......my eyes. (What the hell else would I want the EYE DOCTOR to look?)
Her: Hold on. (grumble grumble)
{I hold for 5 minutes or so}
Her: What's your social?
Me: 123-45-6789
Her: Did you have an appointment scheduled on Bolling in December?
Me: Um, maybe I really don't recall but I'm sure I had to cancel because I haven't been seen.
Her: You can't be seen here, you have to go to Bolling.
Me: But I work HERE and I'm not assigned to Bolling.
Her: Well that's what it says here.
Me: But I've been SEEN at your clinic before so I don't understand.
Silence.
That's when I hung up and called Bolling who said they couldn't see me because I was assigned to the Pentagon. Sigh.
I did end up getting an appointment after explaining how I just TRIED to get one in the Pentagon.
I'll let yall know how that goes.
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18 hours ago
Good luck! Sounds like delightful customer service.
ReplyDeleteOh, boy! I know you wanted to reach right through the phone lol.
ReplyDelete