Saturday, April 4, 2009

Phone Etiquette (Part 2)

Remember this post from last November? Well I'm ashamed to say that I still have not gotten an eye appointment and as much as I try to talk myself into it my eyes are NOT getting any better.

Thursday, I decided that I really needed to get myself down for an appointment. I dailed the same number as before and here is how the conversation went.

Her: Optometry Clinic can I help you? (In a whisper)

Me: Hello, I'd like to see if I can make an appointment for sometime this month.

Her: For what?


Me: eyes. (What the hell else would I want the EYE DOCTOR to look?)

Her: Hold on. (grumble grumble)

{I hold for 5 minutes or so}

Her: What's your social?

Me: 123-45-6789

Her: Did you have an appointment scheduled on Bolling in December?

Me: Um, maybe I really don't recall but I'm sure I had to cancel because I haven't been seen.

Her: You can't be seen here, you have to go to Bolling.

Me: But I work HERE and I'm not assigned to Bolling.

Her: Well that's what it says here.

Me: But I've been SEEN at your clinic before so I don't understand.


That's when I hung up and called Bolling who said they couldn't see me because I was assigned to the Pentagon. Sigh.

I did end up getting an appointment after explaining how I just TRIED to get one in the Pentagon.

I'll let yall know how that goes.


  1. Good luck! Sounds like delightful customer service.

  2. Oh, boy! I know you wanted to reach right through the phone lol.


Those laughing with me...or at me.